Terms and conditions
These are the terms and conditions on which we provide our services to you.
Please read these terms carefully before you attend our classes or events. These terms tell you who we are, how we will provide our services to you, how you and we may change or end the contract and other important information.
Information about us and how to contact us.
Who we are. We are Monkey Mayhem Limited a company registered in England and Wales under company number 13658925.
What we do. We provide weekly drama and music classes for children from the age of 3 months to 4 years.
How to contact us. You can contact us by writing to us at [info@monkeymayhem.uk].
How we may contact you. If we have to contact you we will do so by text message, telephone or by writing to you at the email address or postal address you provided to us.
Definitions
Accompanying Adult means the person / persons who attend the Class or event with the child.
Class means the class your child is attending.
Fees means the fees for the Class or event.
Parent (‘you’) means a parent or legal guardian of the child attending the Class or the event.
Party and who is the contracting party to this contract.
Terms means these terms and conditions as amended from time to time.
VAT means value added tax under the Value Added Taxes Act 1994.
Your privacy and personal information
Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information. For a copy of our privacy policy please email us at info@monkey.mayhem.uk.
Class Fees and Payment
Our Classes are all booked in advance and payment is made by card online via our website. These Terms shall be deemed to have been accepted by you upon payment of the Fees.
The Fees for the Classes are as follows:
[Single child Class Fee: £8 Sibling Class Fee: £6. When booking for the term classes are discounted to £7 or £5 for a sibling.]
All of our prices include standard rate VAT where applicable.
Monkey Mayhem Payment, Cancellation and Refunds
We have a no refund policy. However, customers may transfer bookings to a different course or person.
If you let us know of class absence with a minimum of 48 hrs notice the cost of the session will remain on account.
We reserve the right to cancel your booking or class, in which case we will notify you as soon as possible. If we cancel the booking, we will use our best endeavours to offer an alternative date or a full refund of the Fees which you have already paid in relation to the cancelled booking.
Parent's Responsibility You warrant and represent that when attending the Class, neither the child nor you/ the Accompanying Adult will be suffering from any contagious illness, disease, injury or anything similar thereto.
It is your responsibility to inform us of any condition that could affect your child’s capabilities during Classes.
You acknowledge and agree that the child shall be deemed to be under the direction, care and control of the Accompanying Adult throughout the Class or the event.
Accompanying Adult shall be responsible for the welfare and conduct of the child throughout the Class or event.
You shall indemnify us and keep us indemnified against all loss (including loss of profit), liability, costs and expenses which we shall incur directly or indirectly as a consequence of any of your action or omission, or any action of omission of the Accompanying Adult or the child.
Accompanying Adult should stay within easy sight and reach of the child at all times.
You are allowed to bring siblings of the child to the Class as long as long as they do not get involved in the Class (unless the sibling also enrolls into the Class). The sibling is the responsibility of the Accompanying Adult at all times. If the sibling needs attention that requires the Accompanying Adult to leave the Class, the child attending the Class must accompany the Accompanying Adult and must not be left with the class leader.
Lost Property & Valuables
You are responsible for your own property, including valuables, before, during and after the Class or event.
Disclaimer
We do not make any guarantee to you that your child will obtain a particular result from attendance of any of the Classes.
Limitation of Liability We, our employees, contractors or agents accept no responsibility under any circumstances for any loss (consequential or otherwise), damage, expense or delay suffered or incurred by you, the child or any other party arising directly or indirectly or in any way connected with the attendance of the child at the Class or event (or any part of it) or any other act or omission on our part or any of our employees, contractors or agents.
All warranties and conditions whether implied by statute or otherwise are excluded from this contract provided that nothing in this contract shall restrict or exclude liability for death or personal injury caused by negligence or affects the statutory rights of the Parent or the child.
Our total liability arising from or in connection with these Terms and in relation to anything which we may have done or omitted to do in connection with these Terms and the delivery of the Classes or the events shall be limited to the Fees received by us for the Class or event in relation to which a dispute has arisen.
Website Information
The material made available on this website, including materials in linked sites directly or indirectly accessible from this website, are provided ‘as is’, with no warranty of any kind, express or implied, including those of fitness for a particular purpose. We have used all reasonable endeavours to ensure that information provided through this website is accurate at the time of inclusion, however we accept no liability for any inaccuracies, errors or omissions on this website. The information available on the website may be incomplete, out of date or inaccurate. We reserve the right at any time and without prior notice to make changes and corrections to the material on the website. We accept no liability for any loss or damage of whatever nature caused by the use or the inability to use the materials available on this website or any linked site.
Changes to these Terms
We may update or amend these Terms from time to time without notice to you. Any updates or amendments will be posted on our website.
Disputes
We will try to resolve any disputes with you quickly and efficiently.
If you are unhappy with:
1. the Class or the event
2. our service to you generally; or
3. any other matter,
please contact us as soon as possible. You can write to us at [info@monkeymayhem.uk].
If you wish to pursue court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to these Terms.
Other important terms
This contract is between you (the Parent) and us. No other person shall have any rights to enforce any of its terms. Neither of us will need to get the agreement of any other person in order to end the contract or make any changes to these Terms.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking these Terms, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.
These Terms are governed by English law and the English courts have non-exclusive jurisdiction in respect of the disputes arising out of or in connection with these Terms